Box Office Hours
Summer Hours (Flag Day through Labor Day): Tuesday through Sunday, 12 noon to 5pm, and later nights of live events and films.
Fall/Winter/Spring hours: Wednesday through Sunday, 12 noon to 5pm, and later nights of live events and films.
Phone: (631)288-1500
Fax: (631)288-8519
General Information
- All Artists, programs and dates subject to change.
- There are no refunds on tickets or exchanges from one show to another.
- Our lounge is open for your convenience one hour prior to show time on most Main Stage performances.
- Doors for most performances open half an hour prior to show time.
- Our theatre is handicapped accessible. All seats on the ground floor (single letters) are reachable without having to step up or down.
- Patrons who have trouble with stairs should not select seats in the balcony (double letters), as there are stairs without railings leading down to the front of the balcony.
- An accessible bathroom is located on the ground floor behind the bar. Our volunteers are always happy to guide you to it.
- Hearing amplification devices are available upon request at the Box Office. Patrons checking out a device must leave a license with the Box Office, to be returned at the end of the night when the device is returned in the same condition it was checked out in.
- All patrons must have a ticket regardless of age.
- No one under the age of 6 will be admitted to our Main Stage Performances.
Seating
Our theater is accessible. Wheelchair seating is available for all performances on a limited basis. Seats must be purchased in advance and are available for purchase in person, over the phone or online. Wheelchair accessible seating is indicated by the wheelchair symbol on the chart. For companion seating or to arrange accessible accommodations other than wheelchair spaces, please call the Box Office. Tickets indicated on the chart as wheelchair accessible seating are spaces for wheelchairs to maneuver into – if you purchase one of these tickets online, please do not expect to see seats when you arrive at the theatre!
Double letters indicate balcony seating. Balcony seats are not accessible to people who have trouble with stairs, as there are steps without railings going down to the front of the balcony. If you have purchased balcony seats but have trouble with stairs, please call the Box Office to discuss whether you can be reseated downstairs.
Policies and Terms
Refunds/Exchanges
All tickets are non-refundable and are not exchangeable for another show, except for canceled events that are not rescheduled. Please check your tickets and e-tickets carefully when you receive them. On sold out shows, tickets may be donated to the Box Office – prior to the event – as a tax-deductible contribution. To donate your tickets or to give them to a friend, please stop by the Box Office or call (631) 288-1500.
Theatre Etiquette
- Doors open for seating 30 minutes before the performance.
- No food is permitted in the auditorium. Bottled water and beverages purchased in lidded cups from WHBPAC’s bar are permitted in the auditorium.
- The use of recording or photographic equipment is strictly prohibited.
- Patrons must walk through metal detectors before entering the building, and may be subject to other security measures such as bag checks or secondary screenings, as required by the WHBPAC and the performer.
- Late arrivals will be seated at the discretion of the House Manager. Patrons will be held until the end of a song before being seated.
- No one under the age of 6 will be admitted to our Main Stage performances.
- Regardless of age everyone entering the theatre must have a ticket.
- We reserve the right to deny admittance to any patron appearing under the influence.
- We reserve the right to eject without refund any patron heckling the artist, harassing or threatening staff/volunteers, or otherwise creating a disturbance. Bad behavior will not be tolerated.
Please double-check your confirmation email for your chosen ticket method delivery ahead of your arrival. If your tickets are E-TICKETS and you find yourself with a need for physical tickets, contact the Box Office before the day of the show to have the switch made. The Box Office will not be able to print a physical ticket for you at show time.
Cellular service sometimes has a hard time penetrating the thick brick walls of the theatre and there is no public Wi-Fi. For convenience, download your e-tickets to your phone ahead of time.
When leaving physical tickets at the window for family and friends, make sure to leave their name with it. Please try to do this in advance of their arrival.
Regardless of delivery method, please make sure you have your tickets handy when coming in.
Your Privacy
The Westhampton Beach Performing Arts Center respects the privacy and confidentiality of our customers and donors. We do not rent, sell, trade or exchange our mailing lists or databases. When purchasing tickets, your name, address and phone number are required so that you can be contacted about your order, especially if an event is cancelled or postponed. Your name and address are added to the theater’s mailing list to ensure that you are notified of future performances and events, and other pertinent information about the theater.